Dynamic Optimization of Employees Work Strategies in a WeChat-Based Evaluation System
Juanjuan Li; Shuai Wang; Yong Yuan; Xiaochun NI; Fei-Yue Wang
2018-09
发表期刊IEEE Transactions on Computational Social Systems
卷号5期号:3页码:687-697
摘要
In recent years, social media platforms and, especially, instant messaging applications have been witnessed to play an increasingly important role as a communication channel among employees to build effective organizations, which results in a considerably large part of individual activities moving onto the cyber-based workspace. In this paper, we collect the unique real-world data set from a WeChat-based work performance evaluation system built and used by a medium-sized organization in China, in order to study the optimization of the employees’ work strategies, especially the work time determination, with the purpose of maximizing the total utility comprised of the work and nonwork utilities. In the system, the performance evaluation is completely based on the employees’ work reports and includes three major measures including score, level, and rank. First, we formulate a dynamic optimization model, incorporating the work utility into the reputational and the substantive utility, so as to examine the employees’ work strategy. Then, we conduct both empirical studies and computational experiments to make an in-depth analysis to probe the employees’ optimal work strategies. The main results include: 1) the optimal work time is greatly affected by the weight of the reputational utility; 2) the optimal work time is always the threshold time to achieve a certain level or a certain rank; 3) the total utility is with the trend of decreasing after increasing with the growing work time; and 4) the optimal work time does not always make the employee achieve a good work performance.
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In recent years, social media platforms and, especially, instant messaging applications have been witnessed to play an increasingly important role as a communication channel among employees to build effective organizations, which results in a considerably large part of individual activities moving onto the cyber-based workspace. In this paper, we collect the unique real-world data set from a WeChat-based work performance evaluation system built and used by a medium-sized organization in China, in order to study the optimization of the employees’ work strategies, especially the work time determination, with the purpose of maximizing the total utility comprised of the work and nonwork utilities. In the system, the performance evaluation is completely based on the employees’ work reports and includes three major measures including score, level, and rank. First, we formulate a dynamic optimization model, incorporating the work utility into the reputational and the substantive utility, so as to examine the employees’ work strategy. Then, we conduct both empirical studies and computational experiments to make an in-depth analysis to probe the employees’ optimal work strategies. The main results include: 1) the optimal work time is greatly affected by the weight of the reputational utility; 2) the optimal work time is always the threshold time to achieve a certain level or a certain rank; 3) the total utility is with the trend of decreasing after increasing with the growing work time; and 4) the optimal work time does not always make the employee achieve a good work performance.
关键词Computational Experiments Dynamic Optimization Employees Work Strategy Reputational Utility Substantive Utility
文献类型期刊论文
条目标识符http://ir.ia.ac.cn/handle/173211/21608
专题复杂系统管理与控制国家重点实验室_先进控制与自动化
推荐引用方式
GB/T 7714
Juanjuan Li,Shuai Wang,Yong Yuan,et al. Dynamic Optimization of Employees Work Strategies in a WeChat-Based Evaluation System[J]. IEEE Transactions on Computational Social Systems,2018,5(3):687-697.
APA Juanjuan Li,Shuai Wang,Yong Yuan,Xiaochun NI,&Fei-Yue Wang.(2018).Dynamic Optimization of Employees Work Strategies in a WeChat-Based Evaluation System.IEEE Transactions on Computational Social Systems,5(3),687-697.
MLA Juanjuan Li,et al."Dynamic Optimization of Employees Work Strategies in a WeChat-Based Evaluation System".IEEE Transactions on Computational Social Systems 5.3(2018):687-697.
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