Autonomous Services: The Evolution of Services Through Intelligent Vehicles

doi:10.1109/TIV.2023.3332877

	Autonomous Services: The Evolution of Services Through Intelligent Vehicles
	Jing, Zheng 1; Li, Lefei 1; Lyu, Yudan 1; Wang, Ridong 1; Wang, Yutong2 ; Wang, Ding3 ; Wang, Fei-Yue4,5
发表期刊	IEEE TRANSACTIONS ON INTELLIGENT VEHICLES
ISSN	2379-8858
	2023-11-01
卷号	8 期号:11 页码:4468-4473
通讯作者	Wang, Fei-Yue(feiyue.wang@ia.ac.cn)
摘要	The emergence of intelligent vehicles brings unique opportunities for the service industry. This study introduces the concept of autonomous services, a new service paradigm, and autonomous services systems, in which intelligent vehicles are vital enabling technology. Specifically, autonomous services aim to minimize unnecessary human participation and effort in the service process by leveraging intelligence for service delivery, rather than relying on simple stimulus-response or rule-based program behavior. This letter reports on the first Decentralized and Hybrid Workshop (DHW) on autonomous services, aiming to reduce the cost of human labor and improve the quality and efficiency of service while tackling the challenges posed by a shrinking workforce. The introduction of intelligent vehicles enhances the capability of the service systems, while also significantly increasing complexity. To address the challenges associated with complexity, the Systems Engineering (SE) approach is indispensable. The Requirements-Functional-Logical-Physical (RFLP) framework can implement Model-Based System Engineering (MBSE) and help researchers and managers to understand the autonomous services system more comprehensively, so as to better operate and manage it. We substitute "Implementation" for "Physical" in this research to define and elaborate on the autonomous services system. Finally, we outline the potential research opportunities within the autonomous services system.
关键词	Intelligent vehicles autonomous services cyber-physical-social systems(CPSSs) parallel intelligence requirement-functional-logical-physical(RFLP) framework
DOI	10.1109/TIV.2023.3332877
收录类别	SCI
语种	英语
资助项目	National Natural Science Foundation of China
项目资助者	National Natural Science Foundation of China
WOS研究方向	Computer Science ; Engineering ; Transportation
WOS类目	Computer Science, Artificial Intelligence ; Engineering, Electrical & Electronic ; Transportation Science & Technology
WOS记录号	WOS:001128422200003
出版者	IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
引用统计	被引频次：1[WOS] [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	http://ir.ia.ac.cn/handle/173211/55671
专题	多模态人工智能系统全国重点实验室
通讯作者	Wang, Fei-Yue
作者单位	1.Tsinghua Univ, Dept Ind Engn, Beijing 100084, Peoples R China 2.Chinese Acad Sci, Inst Automat, State Key Lab Management & Control Complex Syst, Beijing 100190, Peoples R China 3.Shanghai Artificial Intelligence Lab, Urban Comp Lab, Shanghai 200235, Peoples R China 4.Chinese Acad Sci, State Key Lab Management & Control Complex Syst, Beijing 100190, Peoples R China 5.Macau Univ Sci & Technol, Macao Inst Syst Engn, Taipa 999078, Macao, Peoples R China
通讯作者单位	中国科学院自动化研究所
推荐引用方式 GB/T 7714	Jing, Zheng,Li, Lefei,Lyu, Yudan,et al. Autonomous Services: The Evolution of Services Through Intelligent Vehicles[J]. IEEE TRANSACTIONS ON INTELLIGENT VEHICLES,2023,8(11):4468-4473.
APA	Jing, Zheng.,Li, Lefei.,Lyu, Yudan.,Wang, Ridong.,Wang, Yutong.,...&Wang, Fei-Yue.(2023).Autonomous Services: The Evolution of Services Through Intelligent Vehicles.IEEE TRANSACTIONS ON INTELLIGENT VEHICLES,8(11),4468-4473.
MLA	Jing, Zheng,et al."Autonomous Services: The Evolution of Services Through Intelligent Vehicles".IEEE TRANSACTIONS ON INTELLIGENT VEHICLES 8.11(2023):4468-4473.