Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy: An Example From a Company in a Large City of China

doi:10.1109/JAS.2020.1003405

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	Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy: An Example From a Company in a Large City of China
	Zicheng Liu; Naiqi Wu; Yan Qiao; Zhiwu Li
发表期刊	IEEE/CAA Journal of Automatica Sinica
ISSN	2329-9266
	2021
卷号	8 期号:4 页码:779-795
摘要	The purpose of this paper is to assess the operational efficiency of a public bus transportation via a case study from a company in a large city of China by using data envelopment analysis (DEA) model and Shannon’s entropy. This company operates 37 main routes on the backbone roads. Thus, it plays a significant role in public transportation in the city. According to bus industry norms, an efficiency evaluation index system is constructed from the perspective of both company operations and passenger demands. For passenger satisfaction, passenger waiting time and passenger-crowding degree are considered, and they are undesirable indicators. To describe such indicators, a super-efficient DEA model is constructed. With this model, by using actual data, efficiency is evaluated for each bus route. Results show that the DEA model with Shannon’s entropy being combined achieves more reasonable results. Also, sensitivity analysis is presented. Therefore, the results are meaningful for the company to improve its operations and management.
关键词	Performance evaluation public transportation system Shannon’s entropy super-efficiency data envelopment analysis undesirable outputs
DOI	10.1109/JAS.2020.1003405
引用统计	被引频次：24[WOS] [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	http://ir.ia.ac.cn/handle/173211/43947
专题	学术期刊_IEEE/CAA Journal of Automatica Sinica
推荐引用方式 GB/T 7714	Zicheng Liu,Naiqi Wu,Yan Qiao,等. Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy: An Example From a Company in a Large City of China[J]. IEEE/CAA Journal of Automatica Sinica,2021,8(4):779-795.
APA	Zicheng Liu,Naiqi Wu,Yan Qiao,&Zhiwu Li.(2021).Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy: An Example From a Company in a Large City of China.IEEE/CAA Journal of Automatica Sinica,8(4),779-795.
MLA	Zicheng Liu,et al."Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy: An Example From a Company in a Large City of China".IEEE/CAA Journal of Automatica Sinica 8.4(2021):779-795.

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